Retrospeck Nu Beauty

Shipping Method

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Shipping Method (Business Days):

Home Delivery

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Return & Exchange Policy

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Refund Policy

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The Company will provide refunds on Product purchases as follows:

(i) Other than Personalized Advertising Material18, Products and Business Support

Materials purchased directly from the Company and returned to the Company at your own cost within 30 days19 of the date of delivery will be entitled to a 100% refund of the purchase price, including any prepaid VAT or other tax, provided they are returned unopened and resalable condition. If you cancel your order within the first 14 days from date of delivery, then the refund will also include a refund of the shipping (less the supplementary costs for express delivery); otherwise this refund does not include freight and shipping costs. In any instance, you will have to bear the direct cost of returning the Products to the Company. Bonuses and any other benefits related to the purchase will also be deducted. 

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Exchange Policy for Products Purchased Directly from the Company

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Unless otherwise required by applicable law, the Company will exchange Products purchased directly from the Company that were incorrectly sent, or are defective, if you notify the Company within 90 days of the date of purchase. If an exchange is not feasible, the Company may issue (i) a Company credit for the amount of the exchanged Products, which may be used to purchase other Products, or (ii) a full refund of the purchase price.